With decades of experience as a practicing attorney, I have seen how internal silos develop and how they can cause disruption in the legal process. Here is the most common legal silo I see and how it can be overcome using innovation that is focused on collaboration.
Overcoming Lawyer-Client Silos
Legal teams and their clients start out with natural silos because they work in different organizations and bring different viewpoints, experiences, and data sets. From my experience, the lawyer-client relationships that grow to be successful have three things in common: trust, transparency, and open communication.
Many have tried to overcome these silos with more frequent emails, conference calls, and in-person meetings. Unfortunately, these methods haven’t always been flexible enough to meet the needs of the team because each participant is busy managing multiple projects at any given time.
The recent trend toward client collaboration platforms is an extremely positive move to break down these lawyer-client silos. It puts the client team and the legal team on a common platform where information can be exchanged freely and accessed on the schedule of each individual. These platforms, when fully adopted, enable everyone to get on the same page and operating as a unified team.
The Innovation Architects at Recurve have years of experience helping law firms and corporate legal departments harness the power of innovation and legal technology to eliminate silos, improve collaboration, and deliver better client experiences.